General terms of sale

These General Terms of Sale are issued by STG AETERNUM, sole proprietorship (EI), SIREN 814759056, operating the STG Trade Partners activity (hereinafter “STG Trade Partners” or “STG”).

These terms define the conditions under which STG Trade Partners assists business clients with sourcing requests, commercial intermediation and introductions to international commercial partners. STG's role is notably:

• to collect and analyse the client's request;
• to clarify the characteristics of the requirement;
• to search its partner network for a potential solution;
• to facilitate commercial exchanges;
• to pass on the information and proposals obtained;
• to support, as agreed, the coordination of the sourcing operation.

STG Trade Partners is not systematically the seller, manufacturer, producer, importer, carrier or owner of the goods concerned.

STG Trade Partners acts primarily as a commercial intermediary and coordinator of international sourcing requests. Unless otherwise agreed in writing, STG does not take ownership of the goods sought on behalf of the client. Where goods are sold directly by a partner to the client, the applicable sale conditions may be set out in a separate contract, quotation, purchase order or commercial document.

The client provides all information required to study the request, notably:

• product sought;
• quantity and quality;
• technical specifications;
• preferred origin;
• destination and destination port;
• indicative budget;
• schedule;
• certifications or standards;
• packaging, customisation, sourcing frequency.

The client is responsible for the accuracy of the information provided. A request sent to STG Trade Partners does not constitute a firm order.

STG Trade Partners may carry out a preliminary review and consult its partner network. Any analysis is a preliminary assessment and is not a guarantee of availability, price, quality, compliance, certification, production capacity, lead time, quantity or regulatory feasibility. Information obtained from partners may require verification before any order.

Where a sourcing solution is identified, STG may send a proposal covering, subject to available information: product, quantity, origin, price, currency, commercial conditions, indicative lead time, departure and destination ports, logistics conditions, Incoterm and payment terms. A proposal binds the parties only once accepted in accordance with the terms it states.

STG's remuneration may take several forms depending on the operation:

• fees;
• fixed-price service;
• intermediation commission;
• commercial commission;
• remuneration specifically agreed with the client.

The applicable remuneration is stated before the relevant service begins. Unless stated otherwise, prices are expressed in euros.

Payment terms are stated in the quotation, commercial proposal or invoice. Unless otherwise agreed, a deposit may be requested at order or at the start of the assignment, with the balance due as stated on the invoice. Late payment may trigger the penalties provided by applicable regulations and the fixed recovery indemnity applicable between businesses.

Where STG Trade Partners is not the seller or manufacturer, it cannot personally guarantee the intrinsic conformity of the goods. The client is responsible for verifying that the product matches its needs and the requirements applicable to its activity, market and destination country (standards, certifications, labelling, composition, health, customs, safety, intellectual property, environment, import obligations). STG may flag points requiring verification but does not provide specialised legal or regulatory advice unless specifically agreed in writing.

Transport arrangements are determined per operation. The client may indicate a preferred destination port. Whether goods can be shipped to that port depends on the product, country of origin, available transport, commercial conditions, Incoterms, customs constraints and logistics partners. No delivery to a port or destination is guaranteed before written confirmation of the operation's conditions.

Depending on the structure of the operation, the client, seller, importer or another party may be responsible for customs and tax formalities, as determined by the contractual conditions and applicable Incoterm. The client must ensure it holds the authorisations, documents and import capacity required. STG does not provide personalised customs or tax advice.

Lead times communicated before final confirmation are indicative and may be affected by availability, production, preparation, transport, port congestion, customs formalities or events beyond the parties' control. A final lead time is binding only if expressly confirmed in writing.

STG Trade Partners is bound by a best-efforts obligation in its intermediation and search services. STG cannot be held liable for matters depending directly on a third party whose execution it does not control (production defects, price variation, unavailability, quality defects, transport delays, customs refusal, regulatory change, partner default, force majeure). This limitation does not apply where liability cannot legally be excluded or limited.

The contents of the STG Trade Partners website are protected under applicable intellectual property law. Any unauthorised reproduction or use is prohibited.

STG Trade Partners treats the client's commercial information confidentially, except for information that must necessarily be shared with partners to study or execute the request, limited to what is relevant to the project.

Personal data is processed in accordance with the Privacy Policy available on the website.

Neither party may be held liable for a failure resulting from an event qualifying as force majeure under applicable law.

These terms are governed by French law.

The parties will first seek an amicable solution. For business clients, any unresolved dispute falls under the competent jurisdiction in accordance with applicable procedural rules and, where legally possible, the court of STG Trade Partners' place of business.

Accepting a commercial proposal, quotation or order implies acceptance of these terms, unless specific conditions are expressly agreed in writing.